Get in Touch With Us

If something on this site has raised a question, if you have spotted an error, or if you would like to share feedback about our casino comparisons and reviews, this page explains how to reach us and what happens next.

We are an independent editorial team. Our revenue may include commission from the operators we feature, but that relationship does not determine how casinos are ranked or reviewed — including our coverage of Cosmobet and the best non-GamStop casinos we compare it against. If you have concerns about that, we are happy to discuss it directly.

How to Reach the Editorial Team

Email is the most reliable way to contact us. Every message is read by a real person, and we aim to reply within two working days. During periods of high volume it may take a little longer, but we always follow up.

Please write to us at [email protected]

A brief note about the nature of your enquiry at the top of your message helps us direct it to the right person and get back to you more quickly.

What You Can Write to Us About

We welcome messages on any of the following:

• Factual corrections — If a bonus figure, wagering requirement, withdrawal limit or licence detail looks out of date or wrong, please flag it. We take accuracy seriously and review every correction report.
• Content questions — Something unclear in our Cosmobet review, bonus breakdowns or casino comparisons? Ask and we will clarify.
• Feedback and suggestions — If there is a topic, casino or payment method you would like us to cover, we genuinely consider reader input when planning new content.
• Editorial and partnership enquiries — If you represent a casino operator or media organisation and would like to explore working together, please introduce yourself and describe what you have in mind. We review all approaches against our editorial standards before responding.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling-related harm, please mention this in your message. We will point you to appropriate support. You can also go directly to BeGambleAware or GamCare — both offer free, confidential help.
• Complaints about our content — If something we have published has affected you in a way you believe was unfair or harmful, we want to hear about it. We will investigate and respond honestly.

What We Cannot Help With

We are a comparison and review publisher, not a casino operator. We have no access to player accounts, deposits, withdrawals or bonus balances at any of the casinos featured on this site. For account-level queries — including withdrawal delays, KYC document requests or bonus disputes — you will need to contact the casino's own customer support team directly.

We also cannot provide legal, tax or financial advice. If a gambling-related matter has legal implications for you, please consult a qualified professional.

After You Send Your Message

We do not use automated replies as a substitute for a genuine response. When your email arrives, a member of the editorial team reads it and either replies directly or passes it to the person best placed to help.

Our standard response window is two working days. If your enquiry involves a factual correction to a published page, we will acknowledge receipt promptly and let you know the outcome once we have checked the detail in question.

A Word on Our Independence

Everything we publish — including our Cosmobet review, the alternatives we highlight, and the ranking of casinos on this site — is produced independently. Operators do not write, approve or pay to alter our editorial copy. Where we earn commission, we say so. Where a casino falls short, we say that too.

If you believe our coverage of any operator is inaccurate or misleading, please write to us. Keeping our comparisons honest depends partly on readers like you.

18+ only. Gambling should be kept as entertainment. If it stops feeling that way, free support is available at BeGambleAware and GamCare.